Q: Arrived in Florida on vacation and my prodecotech samsung battery will not charge. Is it possible for you to express ship a rebuilt to me? I will then send the old battery to you using your shipping package.
I look forward to your response and contact information so that I can talk to someone about my problem. Thank you. Andy.
A: Hi Andy,
Prodecotech had an 80% failure rate of this type of battery. It sounds like yours has failed like many others. I will start a support ticket so we can get you help right away.